Anzea guarantees that our products will perform in accordance with accepted industry standards when used under normal conditions, i.e. single shift operation, with proper maintenance and for the purpose intended. This applies to all warranties. The warranty time frame begins when the product ships to the manufacturer.
For upholstery products that meet heavy duty requirements as stated by ACT standards, the warranty is for one year from date of purchase.
For products deemed high performance the warranty is for a period of two years from date of purchase. High performance products are those that can withstand bleach cleaning and have a minimum Wyzenbeek rating of 100,000 double rubs. Longer warranties will appear on the individual specification sheets.
This warranty does not guarantee suitability for any particular piece of furniture or method of manufacture.
Therefore, this warranty cannot guarantee against puddling as this may occur under certain climate conditions, methods of manufacture and inherent characteristics of the selected upholstery product.
The warranty does not cover failure from upholstering defects such as inadequate paddling, defect or inappropriateness of seating design and manufacture.
The warranty does not cover damage resulting from reverse crocking which is the transfer of color from apparel or other materials.
The warranty does not cover ink stains, dye stains, cuts, punctures, burns and forms of abuse including those that are unintentional.
The warranty does not cover damage resulting from storage in conditions that are not climate controlled.
The warranty does not cover damage resulting from lack of cleaning, the misuse of cleaning agents or the use of inappropriate cleaning agents for the product. Lack of rinsing following any cleaning method will negate any warranty.
The warranty is limited to replacement of the upholstery product with a mutually agreed upon replacement.
Under no circumstances will Anzea be responsible for any consequential damages, charges, cost of reupholstering or other obligations.
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE EXCLUDED FROM THIS AGREEMENT. The warranty described in this agreement shall be the sole and exclusive remedy for any and all losses or damages resulting from non-conforming goods or from any other cause. ANZEA DISCLAIMS AND SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY SORT.